Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase The Fate Beyond Prophecy by Severin Valtoren.

1. Information We Collect

• Personal Information: When you make a purchase, we may collect your name, email address, billing information, shipping address (for physical orders), and order details. Payments are processed securely through our third-party payment providers.

• Non-Personal Information: We may collect information such as your IP address, browser type, device information, and website usage data to maintain and improve our website.

2. How We Use Your Information

• To process purchases and deliver digital products.

• To process, fulfill, and ship physical book orders.

• To communicate with you about your order, delivery, or customer support inquiries.

• To send promotional emails and updates where you have consented or where otherwise permitted by applicable law.

• To maintain website security and improve our services.

3. Data Protection

We take reasonable technical and organizational measures to protect your personal information.

We do not sell your personal information. We may share necessary information with trusted service providers, including payment processors, digital delivery services, and shipping partners, to fulfill your orders and operate our website.

We may also disclose information when required by law.

4. Cookies

Our website may use cookies and similar technologies to support essential website functions, understand visitor activity, and improve the browsing experience.

You can manage cookies through your browser settings and any cookie preference controls provided on our website.

5. Contact

For questions about this Privacy Policy or how your personal information is handled, please contact us at:

[Insert your official customer support email]

Refund Policy

We want you to be fully satisfied with your purchase of The Fate Beyond Prophecy by Severin Valtoren.

30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a refund within 30 days of your purchase date, subject to the terms below.

This guarantee applies to eligible purchases of the eBook and the Print Edition + eBook + Audiobook Bundle.

How to Request a Refund

• Email us at [Insert your official customer support email] with your order confirmation.

• Include the email address used during checkout and your order number, if available.

• Explain that you would like to request a refund.

• Our support team will review your request and provide instructions for any required return of physical products.

Digital Products

Eligible digital purchases, including eBooks and audiobooks, are covered by our advertised 30-day money-back guarantee.

Approved refunds will be issued to the original payment method.

Physical Books and Bundles

For purchases that include a printed book, please contact our support team within 30 days of purchase.

We will provide instructions regarding refund eligibility and whether the physical book must be returned.

Any applicable return shipping requirements will be communicated before the return is arranged.

Exceptions

Refund requests may be declined if:

• More than 30 days have passed since the purchase, except where applicable consumer law provides additional rights.

• The request is determined to be fraudulent or abusive.

Refund Processing

Once a refund has been approved, we will initiate the refund to your original payment method as promptly as possible.

Depending on your bank or payment provider, it may take approximately 5–10 business days for the refunded amount to appear in your account.

Contact

For refund requests or questions about your order, please contact:

shadowsofwealth@gmail.com